Customer Service Advisor

Looking for a customer service role where you can make a real difference and turn your experience into a permanent opportunity? We''re looking for a Customer Service Advisor to join a busy team based in Blackburn. This is a full-time temporary role with an immediate start and the opportunity to go permanent, paying 13.45 per hour. With a variety of shifts available, this is a great opportunity for someone with previous call handling or customer service experience who enjoys helping people, resolving queries and making sure customers receive the support they need. What will you be doing Customer Service Advisor? Answering incoming calls and responding to customer enquiries.Managing customer queries and helping to resolve issues efficiently.Providing clear information, guidance and reassurance to customers.Listening carefully to understand each customer''s needs and concerns.Delivering a professional and helpful customer service experience.Recording relevant information accurately and keeping customer records up to date.Escalating incidents or more complex queries to the appropriate team when needed.Communicating clearly with colleagues to ensure queries are handled effectively.What''s in it for you? 13.45 per hourFull-time hours averaging 37.5 hours per week on a planned rota.Opportunity to go permanent and a chance to secure a longer-term position.Immediate startVariety of shifts a range of working patterns to suit the needs of the service.Valuable experience develop your ..... full job details .....