https://jobs.co.uk/job/customer-service-advisor-james-andrews-recruitment--cd9674c5-eede-4e1e-ae16-c5b81065cad2 RSS feed for Customer Service Advisor at James Andrews Recruitment. en-gb Thu, 11 Jun 2026 23:08:59 GMT https://jobs.co.uk/job/customer-service-advisor-james-andrews-recruitment--cd9674c5-eede-4e1e-ae16-c5b81065cad2 https://jobs.co.uk/job/customer-service-advisor-james-andrews-recruitment--cd9674c5-eede-4e1e-ae16-c5b81065cad2 Wed, 10 Jun 2026 23:00:00 GMT Location: Devizes | Salary: £24811/annum | Type: Permanent | We are currently working in partnership with one of the South West’s largest Housing Associations as they recruit to both full-time (37hrs) and part-time (25hrs) Customer Service Advisors . The position will start in due course, with several positions available due to expansion. The salary is £24,811 per annum plus employee benefits, with hybrid home-working available after induction. Transferrable skills are accepted for this role, if good customer services can be demonstrated. Duties will include (but are not limited to): Acting as the voice of the organisation, taking incoming enquiries to the contact centre Resolve customer enquiries efficiently, identifying practical and effective solutions Schedule appointments and support customers in accessing and using self-service options Take ownership of customer cases, managing them through to successful resolution Deliver a positive and professional customer experience, including in challenging or complex situations Use sound judgement, empathy, and strong problem-solving skills to achieve positive outcomes for customers Build rapport with customers and communicate clearly across a range of channels Work proactively to ... Permanent