Customer Service Advisor

Customer Service AdvisorSt Ives, Cambridgeshire £12.71 per hour Full Time Temporary to PermanentStart Date: September 2026 and beyondFull time in the office, 8am 17:30pm Multiple Positions Available Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year.This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we''d love to hear from you.These are ongoing temporary positions with the opportunity to become permanent for the right candidates.The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling a variety of enquiries.Your responsibilities will include: Handling inbound customer calls and emails.Assisting customers with delivery and account queries.Investigating customer issues and resolving escalated enquiries in a professional and timely manner.Liaising with internal departments to ensure the best possible outcome for customers.Updating and maintaining accurate customer records across multiple systems.Delivering an outstanding level of customer service at every interaction. About You We''re looking for ..... full job details .....