https://jobs.co.uk/job/customer-service-advisor-impact-recruitment-services--f596ed20-02b6-4974-b6d0-188fe9016875 RSS feed for Customer Service Advisor at Impact Recruitment Services. en-gb Sat, 26 Sep 2026 19:27:29 GMT https://jobs.co.uk/job/customer-service-advisor-impact-recruitment-services--f596ed20-02b6-4974-b6d0-188fe9016875 https://jobs.co.uk/job/customer-service-advisor-impact-recruitment-services--f596ed20-02b6-4974-b6d0-188fe9016875 Sat, 26 Sep 2026 11:53:49 GMT Location: Northamptonshire | Salary: 25000.00-25000.00 Annual | Type: Permanent | Permanent ContractSalary: 26,600Location: Northampton - NN3Hours: Monday to Friday - 9:00am to 6:00pm You will be working for this well-established logistics firm in Northampton who have a friendly, supportive team. They''re looking for a Customer Service Advisor who enjoys helping people, keeping things running smoothly and making a genuine difference to the customer experience. You''ll be joining a busy, welcoming environment where your organisation, communication skills and attention to detail will be truly valued. Key Responsibilities: Be the friendly first point of contact for customers, answering calls and working with service partners to resolve queriesKeep customers informed by liaising with suppliers and providing clear, relevant updatesRespond promptly and professionally to customer calls and emailsBook and accurately process new jobsHelp customers navigate and use the company websiteWork closely with drivers to keep services running smoothlySupport the wider team with a range of general administrative tasks Skills and Experience required: Previous B2B customer service experience within an officeA confident communicator with excellent telephone mannerEfficient administrat... Permanent