https://jobs.co.uk/job/customer-service-advisor-ideal-recruit-ltd--7e6a63c6-dd47-415e-9d67-52bc6d8b3a09 RSS feed for Customer Service Advisor at Ideal Recruit Ltd. en-gb Thu, 20 Aug 2026 17:54:42 GMT https://jobs.co.uk/job/customer-service-advisor-ideal-recruit-ltd--7e6a63c6-dd47-415e-9d67-52bc6d8b3a09 https://jobs.co.uk/job/customer-service-advisor-ideal-recruit-ltd--7e6a63c6-dd47-415e-9d67-52bc6d8b3a09 Wed, 19 Aug 2026 23:00:00 GMT Location: Sandwell | Salary: £12.71 - £19.91/hour | Type: Temporary | The Results People are looking for Customer services advisors for our well-known client based in Smethwick. Location: Smethwick Job Type: Temporary to Permanent Hours: 37.5 hours per week Pay: £12.71 per hour initially, increasing to £13.27 per hour after 12 weeks Overtime: After 12 weeks, overtime may be available at £19.91 per hour About the Role We are currently recruiting for Customer Service Advisors to join a busy team in Smethwick. This is a fantastic opportunity for candidates who enjoy working with people, are confident communicating over the phone and by email, and have a strong customer-focused approach. You will be responsible for handling customer enquiries and complaints, providing excellent customer service, and ensuring queries are dealt with professionally and efficiently. Key Responsibilities Handling customer enquiries by telephone and email Dealing with customer complaints in a professional and helpful manner Providing accurate information and resolving customer queries Maintaining a high level of customer service at all times Updating customer records and internal systems Working as part of a busy and supportive team Escalating complex... Temporary