Customer Service Advisor- Hybrid

Customer Service AdvisorLocation: Maidstone (Hybrid - 1 day per week in the office) Salary: 26,500 per annum Job Type: Full-time, PermanentAbout the RoleWe''re looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences.Working in a hybrid environment, you''ll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration.Key ResponsibilitiesHandle incoming customer enquiries via phone, email, and chatProvide accurate information and resolve issues efficientlyDeliver a high standard of customer service at all timesMaintain and update customer records within internal systemsWork collaboratively with colleagues to ensure customer satisfactionIdentify and escalate complex issues where necessaryWhat We''re Looking ForPrevious customer service experience (call centre or office-based preferred)Strong communication skills, both written and verbalA positive, empathetic, and problem-solving attitudeGood IT skills and ability to learn new systems quicklyAbility to work independently as well as part of a teamApply now by submitting your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ..... full job details .....