Customer Service Advisor (HR, Payroll and Finance Services)

Customer Services Advisor - HR/Payroll/Finance environment£27,756 Annual Salary6 months fixed term contractSwindon - Hybrid WorkingThis Government client is looking for an experienced Customer Services Advisor to be responsible for handling a range of queries complaints and escalations, including non-routine issues, ensuring customers receive accurate guidance and effective resolution. It supports service delivery by applying detailed knowledge of processes, policies and systems, and by contributing to consistent, high-quality outcomesExperience required:Experience in a HR, Payroll or Finance customer service, advisory or service delivery roleExperience handling non-routine, complex or sensitive queriesStrong written and verbal communication and interpersonal skillsAbility to interpret guidance and apply it in practiceProficiency in Microsoft Office and operational systemsGood literacy and numeracy skills (equivalent to GCSE English and ..... full job details .....