https://jobs.co.uk/job/customer-service-advisor-housing-repairs-vox-consultants--f840ac8f-1eae-49c8-ad0e-518fb1ee0569 RSS feed for Customer Service Advisor (Housing Repairs) at VOX Consultants. en-gb Sat, 22 Aug 2026 01:37:50 GMT https://jobs.co.uk/job/customer-service-advisor-housing-repairs-vox-consultants--f840ac8f-1eae-49c8-ad0e-518fb1ee0569 https://jobs.co.uk/job/customer-service-advisor-housing-repairs-vox-consultants--f840ac8f-1eae-49c8-ad0e-518fb1ee0569 Thu, 20 Aug 2026 11:52:30 GMT Location: London | Salary: 25.00-25.00 Hourly | Type: Temporary | Customer Service Advisor (Housing Repairs) - PART TIME Location: West LondonContract: 3 Months OngoingHours: Part Time - Minimum 22.5 hours per weekWorking Hours: Monday to Friday, between 8:00am and 6:15pmWorking Pattern: Hybrid after trainingWe are currently recruiting for a Customer Service Advisor (Housing Repairs) to join a local authority in West London on a 3-month ongoing contract.You will be the first point of contact for residents contacting the council about housing services and repairs, providing a professional, helpful and customer-focused service across a range of channels.Key ResponsibilitiesAct as the single point of contact for customers contacting the council regarding housing services and repairs.Respond to customer enquiries at the first point of contact.Handle enquiries via telephone, email, web, social media and post.Provide accurate and timely information to residents.Ensure customers receive a positive and consistent experience.Meet agreed performance targets and contribute to high customer satisfaction levels.Provide a reliable, responsive and customer-focused service.Ensure enquiries are dealt with efficiently and effectively.Promote value for money and re... Temporary