https://jobs.co.uk/job/customer-service-advisor-highland-manpower-uk-ltd--857484ca-b8e6-46e5-a325-e75f274e88e2 RSS feed for Customer Service Advisor - Highland at Manpower UK Ltd. en-gb Thu, 02 Jul 2026 19:44:26 GMT https://jobs.co.uk/job/customer-service-advisor-highland-manpower-uk-ltd--857484ca-b8e6-46e5-a325-e75f274e88e2 https://jobs.co.uk/job/customer-service-advisor-highland-manpower-uk-ltd--857484ca-b8e6-46e5-a325-e75f274e88e2 Wed, 01 Jul 2026 23:00:00 GMT Location: Inverness | Salary: £13.45/hour | Type: Temporary | Customer Service Advisor Salary: -13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week across 5 days, Monday to Sunday, between 7am-6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you''ll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you''ll bring Excellent communication skills, both ve... Temporary