https://jobs.co.uk/job/customer-service-advisor-hays--76e71180-e11e-4141-b11e-2059dd259e84 RSS feed for Customer Service Advisor at HAYS. en-gb Wed, 20 May 2026 10:30:26 GMT https://jobs.co.uk/job/customer-service-advisor-hays--76e71180-e11e-4141-b11e-2059dd259e84 https://jobs.co.uk/job/customer-service-advisor-hays--76e71180-e11e-4141-b11e-2059dd259e84 Tue, 19 May 2026 11:52:34 GMT Location: Norwich | Salary: 10000-500000 Annual | Type: Temporary | Urgently Required I am urgently seeking an experienced Customer Services Advisor to join a busy housing team on a temporary basis.You''ll act as the first point of contact for residents, handling a wide range of enquiries including repairs, rent and housing queries, while delivering a professional and empathetic service.Key duties:Managing inbound calls and emailsResolving customer queries at first contact where possibleRaising and scheduling repairs accuratelyProviding a high-quality, customer-focused serviceWhat we''re looking for:Previous customer service or call centre experienceIdeally, experience within the housing sectorConfident communicator with strong problem-solving skillsAbility to manage a busy and varied workloadThe role:37 hours per week (rota-based hours)Hybrid working (home and office split, flexibility required)Temporary opportunity within a supportive teamIs required on a temporary basis until the end of June 2026What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidenti... Temporary