Customer Service Advisor - Basildon JOB Location - Basildon, EssexJOB Tile - Customer Service AdvisorJOB type - Permanent full-time£26,500 - £27,500About the RoleJoining our team, you''ll be responsible for liaising with clients, subcontractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met, and no false promises are given. You''ll liaise with our supervisory teams and the regional buyers to ensure materials / equipment are ready for use at the agreed appointment times.Using our MSi system, you''ll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers'' confidence.About YouCandidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you''ll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.BenefitsProfit Share Discretionary Annual Bonus Scheme26 Days Holiday and Bank HolidaysEnhanced Pension PlanHealthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance and Accident CoverShare SaveEnhanced Maternity and Paternity PayWork Perks Discounts and VouchersBuy and Sell HolidayFlexible ..... full job details .....