https://jobs.co.uk/job/customer-service-advisor-hatched-recruitment-group--b747c7ad-cbaa-423b-be99-f8156dcc03b1 RSS feed for Customer Service Advisor at Hatched Recruitment Group. en-gb Wed, 10 Jun 2026 20:58:42 GMT https://jobs.co.uk/job/customer-service-advisor-hatched-recruitment-group--b747c7ad-cbaa-423b-be99-f8156dcc03b1 https://jobs.co.uk/job/customer-service-advisor-hatched-recruitment-group--b747c7ad-cbaa-423b-be99-f8156dcc03b1 Tue, 19 May 2026 23:00:00 GMT Location: Swindon | Salary: £13.90 - £18.48/hour | Type: Temporary | Customer Service Advisor Location: Hybrid Working, temporary contract Hours: 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Office Attendance : 3 days in the office and 2 days working from home. Tuesdays are a mandatory office-based team day. A Local Authority is seeking enthusiastic and customer-focused Customer Service Advisors to join their busy inbound contact centre team. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service and supporting local residents with access to a wide range of council services. Key Responsibilities: * Handling inbound calls from residents in a professional and empathetic manner * Supporting customers to access services and information online, promoting a digital-first approach * Understanding customer needs and signposting to the most appropriate internal or external support services * Providing information on a broad range of local authority services * Escalating service requests and unresolved queries to relevant departments * Delivering a positive customer experience while working in a fast-paced environment The Ideal Candidate W... Temporary