https://jobs.co.uk/job/customer-service-advisor-guidant-global--396a7a6e-a948-4909-945a-e2a6b31b6e28 RSS feed for Customer Service Advisor at Guidant Global. en-gb Sat, 12 Sep 2026 21:11:48 GMT https://jobs.co.uk/job/customer-service-advisor-guidant-global--396a7a6e-a948-4909-945a-e2a6b31b6e28 https://jobs.co.uk/job/customer-service-advisor-guidant-global--396a7a6e-a948-4909-945a-e2a6b31b6e28 Fri, 11 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £13.05/hour | Type: Contract | Customer Service Advisor Location: Manchester, M60 0AG Pay Rate: -13.05 per hour (PAYE) Contract: Currently until 31/03/2027 Working hours: Monday - Friday, 9:00am - 5:00pm 2x paid 15-minute breaks 1x unpaid 30 min lunch break About the Role We are looking for Customer Service Advisors to join a Funeral Plans team on a temporary basis. This is an inbound contact centre role supporting customers with a range of funeral plan enquiries and account administration tasks. You do not need previous Funeralcare or contact centre experience. However, candidates must have experience working in an FCA-regulated environment and understand the importance of customer protection, data protection, and regulatory compliance. Key Responsibilities Handling inbound customer calls and enquiries Assisting customers with funeral plan queries Processing change of address requests and account updates Taking customer payments Providing accurate information and excellent customer service Ensuring all interactions comply with FCA and data protection regulations Maintaining accurate customer records and documentation What We''re Looking For Essential Experience Experie... Contract