https://jobs.co.uk/job/customer-service-advisor-gill-cooke-personnel-ltd-ta-the-recruitment-group--001e1872-32d0-4af6-b8ce-3fe90d57b32c RSS feed for Customer Service Advisor at Gill Cooke Personnel Ltd T/A The Recruitment Group. en-gb Thu, 23 Jul 2026 22:16:41 GMT https://jobs.co.uk/job/customer-service-advisor-gill-cooke-personnel-ltd-ta-the-recruitment-group--001e1872-32d0-4af6-b8ce-3fe90d57b32c https://jobs.co.uk/job/customer-service-advisor-gill-cooke-personnel-ltd-ta-the-recruitment-group--001e1872-32d0-4af6-b8ce-3fe90d57b32c Tue, 21 Jul 2026 23:00:00 GMT Location: Castle Donington | Salary: Negotiable | Type: Permanent | Customer Service Senior Advisor Castle Donington Competitive Salary + Excellent Benefits Full-Time | Permanent | Office-Based I am recruiting for my client based in Castle Donington Are you an experienced customer service professional looking to take the next step in your career? My client is seeking a proactive and customer-focused Customer Service Senior Advisor to join their busy and supportive team. This is an exciting opportunity to join a well-established business where you''ll play a key role in delivering exceptional customer service, resolving escalated enquiries, and driving continuous improvements across the customer service function. The Role As a Customer Service Senior Advisor, you will be responsible for managing customer enquiries from start to finish, ensuring every interaction is handled professionally and efficiently. You''ll build strong relationships with customers and internal teams while taking ownership of escalated complaints and identifying opportunities to improve processes. Key Responsibilities Manage and resolve customer enquiries from initial contact through to resolution. Conduct thorough investigations, asking the right questions to identi... Permanent