Customer Service Advisor

Customer Service Advisor Join a Growing Fintech Team!Location: Home-based (UK)Salary: £24,000 - £26,000 dependent on experienceBenefits 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing companyOur ClientOur client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.They partner with some of the UK s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).The roleOur client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.What you ll doBe the first point of contact for partners and customers via email, phone, and IMBuild and strengthen relationships with our retail ..... full job details .....