Customer Service Advisor

Ref 11096 Customer services Mansfield, Nottinghamshire Monday to Friday 8.00am 4.00pm £good salary plus free parking, pension, life assurance and christmas bounus We are supporting an expanding manufacturing facility in Mansfield with the recruitment of an enthusiastic, energetic and adaptable Internal Sales Executive/Customer Services to fill an internal role within a fast paced environment. The position will involve taking calls from customers and helping them through the complete process from enquiry to sale to delivery. Key responsibilities include: Making calls and following up with customers, to meet their needs Developing and maintaining a good relationship with customers Making sure you understand the needs of each customer Understanding our products and being able to offer advice, recommendations and technical support to customers (full product training will be given). Effectively deal with telephone, email and web enquiries requesting quotations for products Maximise sales by continually expanding orders and up selling at all opportunities Work closely with colleagues and branch companies The ideal skills required are: Proven experience in a sales office environment ideal is essential Proficiency with various computer software systems Ability to comfortably talk to others Good written and oral communication skills along with good personal organisation and attention to detail Web / Online experience would be a great benefit but not essential Ability to ..... full job details .....