Customer Service Advisor - French Speaking (fixed-term)

Job DescriptionJust imagine bringing joy to millions of LEGO fans around the world. Now make it real.As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season.That''s right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer and Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.Are you ready to inspire the builders of tomorrow?If you''re eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply!About the Role:This is a fixed term contract until 31st January 2027, with a potential start in August or September.As a Customer Service Advisor, you''ll be responding to LEGO fans from all corners of the world during our peak season.We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support.We also offer ''Best of Both'' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training.We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking ..... full job details .....