https://jobs.co.uk/job/customer-service-advisor-forward-assist-recruitment--17154e09-9d63-4716-9160-a6bef5838327 RSS feed for Customer Service Advisor at Forward Assist Recruitment. en-gb Sun, 26 Apr 2026 13:26:09 GMT https://jobs.co.uk/job/customer-service-advisor-forward-assist-recruitment--17154e09-9d63-4716-9160-a6bef5838327 https://jobs.co.uk/job/customer-service-advisor-forward-assist-recruitment--17154e09-9d63-4716-9160-a6bef5838327 Sun, 19 Apr 2026 23:00:00 GMT Location: Bury | Salary: £27000 - £28000/annum | Type: Permanent | CUSTOMER SERVICE CO-ORDINATOR – OLDHAM £27,000 – £28,000 Oldham Supporting a busy, fast-paced manufacturing business This is not just “answer the phone and log a ticket.” This is for the people who: actually care when something goes wrong take ownership  and don’t pass problems around like a hot potato If you’re the one who sorts it, fixes it, and makes the customer feel like they’ve been looked after properly… you’ll fit straight in. THE ROLE You’ll be at the centre of everything customer-related — keeping orders moving, solving problems, and making sure customers actually enjoy dealing with the business (rare, but we love to see it). Day to day, you’ll be: Processing customer orders accurately and on time Handling calls and emails — keeping communication clear, professional, and helpful Resolving customer queries and complaints properly (not just ticking a box) Providing updates on stock, pricing, and lead times Working closely with internal teams to make sure everything runs smoothly Building strong relationships with customers and stakeholders Getting involved in improving processes and customer experience This is a role where you’ll be busy… but in a good, time go... Permanent