Customer Service Advisor

Office-Based Role
Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm

Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority.

This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation.

• Provide administrative support to customers and internal teams
• Manage shared inboxes, incoming calls, and service requests
• Prepare and format documents, reports, and correspondence
• Liaise with engineers to schedule works and appointments
• Act as a key point of contact for customers, ensuring a professional and positive experience

• Previous experience in an office or reail customer service role
• Experience working in a fast-paced environment
• Strong organisational and communication skills
• The ability to produce accurate documentation and reports
• A professional and customer-focused approach

If you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you.