Customer Service Advisor

Office-Based RoleAlternate shifts: 8:00am-4:00pm and 9:00am-5:00pmAre you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority.This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation.Key ResponsibilitiesProvide administrative support to customers and internal teamsManage shared inboxes, incoming calls, and service requestsPrepare and format documents, reports, and correspondenceLiaise with engineers to schedule works and appointmentsAct as a key point of contact for customers, ensuring a professional and positive experienceWhat We Are Looking ForPrevious experience in an office or reail customer service roleExperience working in a fast-paced environmentStrong organisational and communication skillsThe ability to produce accurate documentation and reportsA professional and customer-focused approachIf you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you. ..... full job details .....