https://jobs.co.uk/job/customer-service-advisor-factotum-telephone-answering-service--2ca543cb-5def-48ce-b759-e811763057ce RSS feed for Customer Service Advisor at Factotum Telephone Answering Service. en-gb Wed, 29 Jul 2026 23:31:59 GMT https://jobs.co.uk/job/customer-service-advisor-factotum-telephone-answering-service--2ca543cb-5def-48ce-b759-e811763057ce https://jobs.co.uk/job/customer-service-advisor-factotum-telephone-answering-service--2ca543cb-5def-48ce-b759-e811763057ce Tue, 28 Jul 2026 23:00:00 GMT Location: Cambridge | Salary: £24900/annum (pro rata for job share) | Type: Permanent | Customer Service Advisor (Clinic Diaries) - Factotum Telephone Answering Service are looking for a Customer Service Advisor (Clinic Diaries) to join them on a permanent basis based in Newmarket, West Suffolk . We will consider job share arrangements for this role. Company benefits include: Competitive Salary: On offer is a salary of £24,900 (pro rata for job share) per annum , plus an attendance bonus (pro-rata for job share) Holiday: 20 days annual leave plus bank holidays (pro rata for job share) Additional: Employee Benefits package, providing health and wellness support, Flexibility with home working options after training and probationary period. About the role: As a Customer Service Advisor (Clinic Diaries) , you will manage inbound and outbound customer interactions, gather information in line with company policies and GDPR, and book appointments while accurately recording patient data. Your attention to detail and commitment to service excellence will enhance overall customer satisfaction. Working hours for this role are 37.5 per week, Monday – Friday, 8.30am to 5pm or 9am to 5.30pm Main duties and responsibilities: Manage inbound... Permanent