Customer Service Advisor

Location: Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 8am-6pm, plus one Saturday in every three (Time given back in lieu) Why You''ll Love It: ? Full training and ongoing support? Flexible working that fits around your life? Hybrid working after successful 4-month probation? Career growth + industry qualifications (CII or ACII)? 26 days holiday + 8 bank holidays (increasing with service)? Work with Everywhen (formerly Towergate and Ardonagh), the UK''s largest independent insurance broker What You''ll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets Bonus is paid quarterly based on performance across sales, retention, and productivity. Training and Working Pattern: Start date: 16th November 2026 Full training provided (office-based initially) Hybrid working available after successfully completing probation (4 months) Interviews: Taking place soon - early applications encouraged! Apply now and let''s have a conversation about the hours that work for you. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working ..... full job details .....