Customer Service Advisor

Customer Service AdvisorCompetitive SalaryWakefieldPart Time, 3-4 days a week or 5 shorter daysBenefits:Pro rata 25 days Holiday + Bank Hols Health cash plan Pension Scheme Personal development programmes through courses and training Free parkingAbout us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of a £60 million turnover Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we''re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you''re passionate about making a difference and want to be part of a team that values your ideas and hard work, we''d love to hear from you. About the Role:This is a part time role of 3-4 days OR 5 shorter days a week and you''ll be a key point of contact for customers throughout their journey. Key responsibilities include:Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to ..... full job details .....