https://jobs.co.uk/job/customer-service-advisor-enmase-group--ddbb46c1-9fc8-4d1f-a6c6-481f942c47cf RSS feed for Customer Service Advisor at Enmase Group. en-gb Wed, 16 Sep 2026 17:56:38 GMT https://jobs.co.uk/job/customer-service-advisor-enmase-group--ddbb46c1-9fc8-4d1f-a6c6-481f942c47cf https://jobs.co.uk/job/customer-service-advisor-enmase-group--ddbb46c1-9fc8-4d1f-a6c6-481f942c47cf Tue, 15 Sep 2026 23:00:00 GMT Location: Cheltenham | Salary: £27000 - £28000/annum | Type: Permanent | Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key Responsibilities Provide prompt and professional support across telephone, email and digital service channels. Act as a reliable day-to-day contact for customers and approved installation partners... Permanent