https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--7e4c59e2-fe44-44b0-9135-7e7ab3207387 RSS feed for Customer Service Advisor at Employment Specialists Ltd. en-gb Wed, 10 Jun 2026 22:36:31 GMT https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--7e4c59e2-fe44-44b0-9135-7e7ab3207387 https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--7e4c59e2-fe44-44b0-9135-7e7ab3207387 Wed, 20 May 2026 11:53:59 GMT Location: Colchester | Salary: 25000.00-25000.00 Annual | Type: Permanent | An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team.This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it''s right for the customer, backed by excellent training and development from day one (including support towards professional qualifications).What you''ll be doing as a Customer Service Adviser:You''ll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call.Handling inbound and outbound calls, providing a professional and personable serviceProducing Insurance quotations and converting opportunities into new and additional businessSupporting renewals and retention, building strong customer relationshipsProcessing mid-term adjustments and customer instructions accuratelyIdentifying cross-sell opportunities and making introductions where appropriateRecording and managing leads and activity using a CRM systemBuilding product knowledge over time w... Permanent