https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--112e81fc-ee29-4b87-8a4c-2698091dc00a RSS feed for Customer Service Advisor at Employment Specialists Ltd. en-gb Fri, 19 Jun 2026 18:26:39 GMT https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--112e81fc-ee29-4b87-8a4c-2698091dc00a https://jobs.co.uk/job/customer-service-advisor-employment-specialists-ltd--112e81fc-ee29-4b87-8a4c-2698091dc00a Thu, 18 Jun 2026 23:00:00 GMT Location: Colchester | Salary: £25000 - £27000/annum bonus | Type: Permanent | An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team. This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it''s right for the customer, backed by excellent training and development from day one (including support towards professional qualifications). What you''ll be doing as a Customer Service Adviser: You''ll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building produc... Permanent