https://jobs.co.uk/job/customer-service-advisor-elliott-recruitment-solutions--5f50175d-c454-46c5-b633-442da52940a3 RSS feed for Customer Service Advisor at Elliott Recruitment Solutions. en-gb Sat, 30 May 2026 20:15:22 GMT https://jobs.co.uk/job/customer-service-advisor-elliott-recruitment-solutions--5f50175d-c454-46c5-b633-442da52940a3 https://jobs.co.uk/job/customer-service-advisor-elliott-recruitment-solutions--5f50175d-c454-46c5-b633-442da52940a3 Fri, 08 May 2026 23:00:00 GMT Location: Redditch | Salary: £28000/annum | Type: Permanent | Customer Service Advisor Redditch, Worcestershire (Office-based) Full-time | Permanent Salary: £28,000 per annum Are you an excellent communicator with a passion for customer service? We’re looking for a  Customer Service Advisor  to join our clients busy Head Office team in Redditch. You’ll be responsible for guiding customers through their journey — from start to finish — ensuring everything runs smoothly and any issues are resolved quickly and professionally. Key Responsibilities Act as the main point of contact for customers during their journey Deliver first-class customer service with empathy and professionalism Make daily outbound calls to update customers and contractors Liaise with project managers to ensure smooth progress on all jobs Accurately record updates, queries, and resolutions on the CRM system Track and monitor progress of projects and complaint resolutions Collect outstanding balances once work is complete Support the wider customer service team to resolve issues efficiently Communicate clearly via phone, email, and letter Maintain a professional and positive image for the company What We’re Looking For Previous experience i... Permanent