https://jobs.co.uk/job/customer-service-advisor-deekay-technical-recruitment--26178b26-066d-4be8-bb28-f404bc3b7ff0 RSS feed for Customer Service Advisor at Deekay Technical Recruitment. en-gb Sat, 13 Jun 2026 15:52:05 GMT https://jobs.co.uk/job/customer-service-advisor-deekay-technical-recruitment--26178b26-066d-4be8-bb28-f404bc3b7ff0 https://jobs.co.uk/job/customer-service-advisor-deekay-technical-recruitment--26178b26-066d-4be8-bb28-f404bc3b7ff0 Sat, 13 Jun 2026 11:51:33 GMT Location: Roundway | Salary: 24811.00-24811.00 Annual | Type: Permanent | Full time, 37 Hours per week This role sits within our Contact Centre team, with initial induction training taking place in Devizes for the first 4-6 weeks. Hybrid working is then available. As training will take place in Devizes, candidates need to live in a sensible commuting distance to Devizes. What candidates will be doing - As the first point of contact for our 90,000 customers, they will be the voice of Aster, providing telephone support in an empathetic and professional manner. They will: Resolve customer queries and find practical solutions Book appointments and support customers with self-service options Take ownership of customer cases from start to finish Deliver a positive experience, even in challenging situations Use judgement, empathy, and problem-solving skills to make things happen Some of our customers may be experiencing difficult circumstances, so the ability to listen, understand, and provide support will be invaluable. What skills do you need? Experience in a customer service environment and be confident handling customer enquiries. They will be - A confident communicator and great listener Calm under pressure and resilient Empathetic and customer-focused... Permanent