Customer Service Advisor

Customer Service Advisor – Hybrid (2 Days Remote)
Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Job Type: Full-time, Permanent
Hours: Monday to Friday 830 am to 5 pm  (No weekends or late shifts)

Join a leading company that truly values its people

Are you passionate about delivering excellent customer service? We’re recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team.

This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance.

What’s in it for you?

• Hybrid working – 2 days from home per week
• Private healthcare
• Critical illness and death-in-service cover
• Staff discounts & social events
• Free on-site parking
• Office near Warwick Parkway station and close to A46

What will you be doing as a Customer Service Advisor?

• Providing high-quality customer support via phone, email, live chat, and web queries
• Handling administrative tasks to support smooth customer experience
• Representing the brand with professionalism and empathy

What do you need to be successful as a Customer Service Advisor?

• Previous experience in customer service or a customer-facing role
• A friendly, can-do attitude and clear communication skills
• Confidence using Microsoft Office and navigating IT systems
• Able to reliably commute to Warwick for an 8:30 AM start on office days

Whether your experience comes from call centres, hospitality, retail, healthcare, or administration—if you love helping people, we want to hear from you.