img
Permanent

Customer Service Advisor

Birmingham
money-bag £12.21/hour
Posted 3 weeks ago

Job Overview
We are seeking a Customer Service Representative for a role based in the Jewellery Quarter. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills, a positive attitude, and the ability to work well under pressure. Working hours are 9am to 5pm Monday to Friday.

Responsibilities

  • Respond to customer inquiries via phone and email in a professional manner.
  • Provide accurate information regarding products and services to assist customers effectively.
  • Handle customer complaints and resolve issues promptly while maintaining a positive experience.
  • Completing daily outbound calls to customers relating to queries, deliveries and delays.
  • Occasional helping out in other departments when required.

Candidate Specification

  • Excellent communication skills with a good phone manner.
  • Good computer skills.
  • Proficiency in data entry with attention to detail.
  • Strong interpersonal skills.
  • A proactive approach to problem-solving.
  • Previous experience in a customer service role.

Job Type: Full-time

Other jobs of interest...

ASHDOWN GROUP
BirminghamYesterday
money-bag1622.00-1622.00 Hourly
Love Success PLC
BirminghamYesterday
money-bagUp to £13.50 per hour
Pertemps Wolverhampton Industrial
WolverhamptonYesterday
money-bag£12.60 per hour
CV-Library
Halesowen
money-bag£26740/annum

Perform a fresh search...

  • Create your ideal job search criteria by
    completing our quick and simple form and
    receive daily job alerts tailored to you!

Jobs. Straight to your inbox!