Customer Service Advisor

Customer Service Executive

Nuneaton

-12.60 per hour

Temp-Perm- Immediate starts available.

Hours between 9AM-5.30PM- 37.5 hours per week.

Mon-Fri - with 1 in 3 weekends

Mon-Thurs (office) Fri-Sun (remote working- once fully trained)

Do you have a great personality?

Can you balance duties well and work well under pressure?

If you''re nodding at the above, then this could be the perfect role for you!

Our client is looking for Customer Service Executives to join their busy, reputable, super modern business.

This is a full time role working 37.5 hours a week between the hours of 9AM-5.30PM.

This is an predominantly office based role where you will be taking calls, answering emails and replying to customers using the live chat function.

You will be advising customers regarding product delays, delivery failures, processing returns and exchanges.

Ultimately keeping the customers happy and offering solutions!

The perfect candidate:

• Personality and confidence is key, you must be able to take the lead in conversations.
• Have some form of previous Customer Service experience
• The ability to keep calm and positive under pressure
• Be able to commit to full time work including weekends and bank holidays on a rota basis.
• Have strong fluent English both written and verbal
• Computer literate

What you get

• Temp-perm role
• Weekly pay via SolviT Recruitment for at least the first 12 weeks
• -12.60 per hour
• Full training and support from your coworkers and managers
• Modern office environment

What you get once perm

• Career progression
• Hybrid working arrangement (Fri-Sun WFH)
• 25 days holiday plus bank holidays / in lieu of bank holidays
• Medicash healthcare scheme & life insurance
• Various store discounts for yourself, family and friends.

APPLY NOW

Applying is easy! Just respond back to this advert with your CV clearly showing the skills needed and we will be in touch

#WeCanSolviT #CustomerService