Customer Service Advisor

Customer Service Advisors
One of Scotland''s most established names, this company is widely recognised for delivering exceptional quality and customer satisfaction. With thousands of positive reviews on Trustpilot and a top industry award from (url removed), its reputation for excellence speaks for itself.
They are expanding and seeking Customer Service Advisors to join their Customer Service Department.
Salary: -28,00030,000 (pro-rata)
Location: Dunfermline
Working Hours: Mon - Friday 8am -5.30 pm (morning, afternoon and lunch breaks included)
Benefits:
* 31 days annual leave
* Company pension
* Modern open-plan office with on-site parking and bistro
* Career development opportunities
* Supportive team environment
Role Overview:
* Handle customer queries and coordinate installations
* Liaise with customers, suppliers, and field agents
* Manage logistics and planning to meet operational targets
* Support business clients and ensure smooth communication
Candidate Profile:
* Strong interpersonal and organisational skills
* Confident, proactive, and resilient
* Previous customer service or industry experience helpful but full training provided
Join a forward-thinking team and help shape the future of one of Scotland''s most iconic brands.

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