Customer Service Advisor

Job DescriptionWe''re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Annesley. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.What''s in it for you? Support in training towards ARLA - NFOPP qualificationsBasic salary Industry leading training and developmentDemonstrable career ladderOpportunities for progressionCollaborative, rewarding and fun environmentTeam incentives Key responsibilities of a Customer Service Advisor:The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skillsSolid administration skillsResilient, positive, numerate and detail orientedOrganised and able to prioritise workload in a faced paced environmentExcellent verbal and written communication skillsIT literate (MS Office, internet, email systems) ..... full job details .....