Customer Service Advisor - Contact Centre

Are you an exceptional communicator with a passion for delivering outstanding customer service? We''re looking for a Customer Advisor to join our client''s team in Glasgow! This is a fantastic opportunity to become part of a fast-paced, customer-focused business. While this role operates in a similar way to a contact centre, it''s far from a traditional call centre environment. You''ll handle inbound call across multiple divisions, deal with a wide range of customer queries, and confidently manage quick, transactional sales when required. This is a role for someone who''s ready to hit the ground running. enjoys variety, and is keen to learn on the job in a busy commercial setting. If you''re adaptable, switched on, and thrive in a role that keeps you on your toes, this could be an excellent next step. What you will get in your new role A competitive salary ranging from 28,000 to 32,000 per annum 5 days in office Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays The option to buy up to 5 days additional leave Employee welfare fund (company funded social events Health and Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Test) Good transport links Responsibilities in your new role as Customer Advisor - Contact Centre As a Customer Advisor, you''ll be the ..... full job details .....