Customer Service Advisor

Dial Into a Better Career with Connells Group.At Connells Group, we''re passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we''re here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we''re growing.If you''re ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career.About the RoleAs a Customer Service Specialist, you''ll be the warm, professional voice our customers hear. You''ll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams.What We''re Looking For:We''re looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment.At least 2 years'' experience in customer service, hospitality, retail, or ideally a Contact Centre environmentA track record of delivering excellent customer outcomes in fast-paced settingsConfident communication skills, both written and ..... full job details .....