Customer Service Advisor

Customer Service Advisor We''re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £23,875 What''s in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £23,875, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal ..... full job details .....
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