https://jobs.co.uk/job/customer-service-advisor-coburg-banks-limited--1b893463-7061-4c92-8923-77597c69e633 RSS feed for Customer Service Advisor at Coburg Banks Limited. en-gb Tue, 06 Oct 2026 18:16:12 GMT https://jobs.co.uk/job/customer-service-advisor-coburg-banks-limited--1b893463-7061-4c92-8923-77597c69e633 https://jobs.co.uk/job/customer-service-advisor-coburg-banks-limited--1b893463-7061-4c92-8923-77597c69e633 Tue, 06 Oct 2026 11:52:59 GMT Location: Manchester | Salary: 28000.00-28000.00 Annual | Type: Permanent | Customer Service AdvisorManchester Full-timeIf a customer has a problem, you''ll own it until it''s sorted.We''re looking for a Customer Service Advisor to join a small, experienced and genuinely dedicated customer service team within an established consumer products business.This isn''t a high-volume call centre role, and it isn''t about getting somebody off the phone as quickly as possible.You''ll deal with enquiries and complaints from both retail customers and members of the public, taking responsibility from the initial contact right through to resolution.Sometimes the answer will be straightforward. Sometimes you''ll need to investigate, speak to other departments, chase information and find a practical solution.Either way, the important thing is that you care about getting it right.What You''ll Be DoingHandling customer enquiries by phone and emailManaging complaints from initial contact through to resolutionSupporting both retail customers and members of the publicInvestigating delivery, product, order and general customer issuesLiaising with Sales, Logistics, Stock Control and other internal teamsKeeping customers updated rather than leaving them wondering what''s happenin... Permanent