Customer Service Advisor

Job Title: Customer Service Advisor (Income) Hours: 35 hours (Full Time) Location: Blackstock Road, Finsbury Park, N4 Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum Contract: Permanent Are you ready to grow your career in a dynamic, fast-paced environment? This Housing Association looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in their Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of their residents. Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy. They are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting. About You You will need to have a passion for the association''s belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by their residents, stakeholders, and staff. You will act as the first point of contact for customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved ..... full job details .....
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