Customer Service Advisor

Customer Service Advisor - Frontline Salary: 25,000 per annum Location: Drumchapel (close to train station, free parking available) Hours: Monday-Thursday 9am-5pm, Friday 9am-4pmCCA Recruitment Group is seeking a motivated and customer-focused Customer Service Advisor to join our frontline team. This is an excellent opportunity for someone who enjoys working with people, solving problems, and delivering high-quality service in a busy environment.Key Responsibilities:Acting as the first point of contact for customer enquiries (phone, email, and in-person).Providing clear, professional, and empathetic support to clients and tenants.Logging and managing queries, ensuring timely and effective resolutions.Liaising with internal teams and external contractors where required.Maintaining accurate records and updating systems.What We''re Looking For:Previous customer service experience (property sector experience is beneficial but not essential).Strong communication and interpersonal skills.Ability to handle situations calmly and professionally.Good organisational skills with attention to detail.Proficient with IT systems and comfortable learning new software.What We Offer:Competitive salary of 25,000.Friendly and supportive team environment.Convenient Drumchapel location with free parking and easy train access.38 days annual leave If you''re enthusiastic about providing excellent customer service and want to be part of a growing business, we''d love to hear from you.DisclaimerCCA ..... full job details .....