https://jobs.co.uk/job/customer-service-advisor-cca-recruitment-group--5a8763eb-2637-4340-86c5-4eef358a9ea3 RSS feed for Customer Service Advisor at CCA Recruitment Group. en-gb Sat, 25 Apr 2026 21:34:31 GMT https://jobs.co.uk/job/customer-service-advisor-cca-recruitment-group--5a8763eb-2637-4340-86c5-4eef358a9ea3 https://jobs.co.uk/job/customer-service-advisor-cca-recruitment-group--5a8763eb-2637-4340-86c5-4eef358a9ea3 Tue, 21 Apr 2026 23:00:00 GMT Location: Glasgow | Salary: £26000 - £28500/annum | Type: Permanent | Customer Service Advisor- Fraud Department Glasgow (City Park) Full-Time | Permanent | -26,000 - -28,500 Looking to take the next step in your banking career? We''re hiring Fraud Specialists to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Fraud Specialist, you''ll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. It is also a great new opporutnity for someone who has worked in a regulated/ financial services environment. What You''ll Be Doing As a Fraud Specialist, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banki... Permanent