https://jobs.co.uk/job/customer-service-advisor-care-amp-wellbeing-diamond-blaque-hr-solutions--1392befd-9ac3-42ac-aa73-64dd5eb664d5 RSS feed for Customer Service Advisor Care & Wellbeing at Diamond Blaque HR Solutions. en-gb Wed, 20 May 2026 20:33:51 GMT https://jobs.co.uk/job/customer-service-advisor-care-amp-wellbeing-diamond-blaque-hr-solutions--1392befd-9ac3-42ac-aa73-64dd5eb664d5 https://jobs.co.uk/job/customer-service-advisor-care-amp-wellbeing-diamond-blaque-hr-solutions--1392befd-9ac3-42ac-aa73-64dd5eb664d5 Tue, 19 May 2026 23:00:00 GMT Location: Lincoln | Salary: £16.49/hour | Type: Contract | Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of variety and the chance to learn new things, then this is the role for you! This will be an office-based role. Responsibilities It will be your responsibility to gather as much information and detail from the caller as possible, using your professional curiosity to fact-find information and, more importantly, not to take anything at face value. This will all be captured by you, written up against a framework onto our system and then passed over to Children's Social Care. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ Level 2 in Customer Service or equivalent experienc... Contract