https://jobs.co.uk/job/customer-service-advisor-bis-henderson--7d301463-978a-41d9-80ba-91d708d251e2 RSS feed for Customer Service Advisor at Bis Henderson. en-gb Thu, 25 Jun 2026 00:01:21 GMT https://jobs.co.uk/job/customer-service-advisor-bis-henderson--7d301463-978a-41d9-80ba-91d708d251e2 https://jobs.co.uk/job/customer-service-advisor-bis-henderson--7d301463-978a-41d9-80ba-91d708d251e2 Wed, 24 Jun 2026 11:52:34 GMT Location: Ashby-de-la-zouch | Salary: 27800.00-27800.00 Annual | Type: Permanent | Customer Service Advisor£27,800 paMon - Fri, 40 hr weekAshby de la ZouchOur client are continuing to expand and we are currently seeking an experienced Customer Service Advisor to join their day shift team. This is a great opportunity to secure a stable role with excellent development prospects in a supportive working environment. You will help ensure the smooth running of our transport operation for a major client and recognised brand.Role Responsibilities:Be the main point of contact with the customer for information sharing and issue resolution.Develop strong working relationships and trust with key contacts.Ensure cost and service compliance to internal and customer processes.Take ownership and responsibility from the initial order through to successful delivery.Proactively monitor all areas of key sensitivity ensuring compliance to process and customer request.Liaise between carriers, warehouse, customer and delivery points to provide accurate delivery ETA''sResponsible for compilation and distribution of relevant reports and KPI''s.Manage all on day delivery activity to ensure successful completion.Key SkillsPrevious customer service experience along with excellent customer s... Permanent