https://jobs.co.uk/job/customer-service-advisor-andrecruit-group-ltd--0b2c785f-87c8-4b90-a086-ef904d0dcac8 RSS feed for Customer Service Advisor at Andrecruit Group Ltd. en-gb Tue, 26 May 2026 19:56:25 GMT https://jobs.co.uk/job/customer-service-advisor-andrecruit-group-ltd--0b2c785f-87c8-4b90-a086-ef904d0dcac8 https://jobs.co.uk/job/customer-service-advisor-andrecruit-group-ltd--0b2c785f-87c8-4b90-a086-ef904d0dcac8 Mon, 04 May 2026 23:00:00 GMT Location: Winnersh | Salary: £27500 - £28500/annum | Type: Permanent | Customer Services Advisor Salary : £27,500-£28,500 Location : Reading Term : Permanent Overview We are seeking a dedicated and professional Customer Services Advisor to join our team in Reading. This role is integral to ensuring the seamless management of customer orders and delivering exceptional service to our clients across the EMEIA region. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply. Responsibilities As a Customer Services Representative, your key responsibilities will include: Order Management Receiving and processing customer orders via email and customer databases, ensuring same-day responses and timely issuance of formal order acknowledgements. Customer Enquiries Handling inbound enquiries via email, phone, and online platforms, and directing queries to the appropriate departments as needed. Account Status Coordination Liaising with the Accounts Department to review customer account statuses, particularly when accounts are placed on hold during order entry. Despatch Coordination Collaborating with the Despatch Department to ensure accurate and timely shipment of orders, providing all necessary detai... Permanent