https://jobs.co.uk/job/customer-service-advisor-adele-carr-recruitment-limited--3b2d3056-bfe8-4aef-831a-4e150e99ca1e RSS feed for Customer Service Advisor at Adele Carr Recruitment Limited. en-gb Sun, 24 May 2026 00:04:46 GMT https://jobs.co.uk/job/customer-service-advisor-adele-carr-recruitment-limited--3b2d3056-bfe8-4aef-831a-4e150e99ca1e https://jobs.co.uk/job/customer-service-advisor-adele-carr-recruitment-limited--3b2d3056-bfe8-4aef-831a-4e150e99ca1e Sat, 23 May 2026 11:52:42 GMT Location: Ellesmere Port | Salary: 25279.00-25279.00 Annual | Type: Permanent | Customer Service AdvisorWe are looking for a Customer Service Advisor to join our team, delivering a professional and supportive service to customers throughout the conveyancing process.You will handle inbound customer enquiries via phone and email, aiming to resolve queries at first point of contact while ensuring an excellent customer experience. Working closely with internal teams, law firms, lenders and estate agents, you''ll provide updates, manage case records and support complaint resolution where required.The ideal candidate will have strong communication and organisational skills, excellent attention to detail, and confidence using CRM systems and Microsoft Office. Previous customer service experience is essential, with conveyancing or property sector knowledge highly desirable.Key ResponsibilitiesManaging inbound customer enquiries by phone and emailProviding accurate case updates and maintaining detailed recordsLiaising with internal departments and external stakeholdersSupporting complaint handling and escalation processesDelivering excellent customer service within agreed SLAsSalary and BenefitsSalary of £25,280 per annumFull-time, 37.5 hours per week23 days holiday, i... Permanent