Customer Service Advisor

Customer Service AdvisorLocation: PlymouthContract Type: TemporaryIndustry: Transport and LogisticsAre you a passionate communicator with a flair for customer service? Our client, a dynamic organisation within the transport and logistics industry, is seeking a dedicated Customer Service Advisor to join their vibrant team in Pennycomequick, Plymouth. This is an exciting opportunity to make a real difference in the lives of customers while contributing to an ever-evolving sector.Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and efficiently.Deliver exceptional service by providing accurate information about services, pricing, and logistics.Collaborate with team members to enhance the customer experience and streamline processes.Maintain comprehensive records of customer interactions and transactions.Identify opportunities to upsell services and improve customer satisfaction. What Makes This Role Exciting? Engage with a diverse range of customers, cultivating relationships that lead to lasting loyalty.Work in a fast-paced environment where no two days are the same.Contribute to a supportive and enthusiastic team that values each member''s input.Gain invaluable experience in the transport and logistics sector, expanding your professional skill set. What Our Client Is Looking For: Previous experience in a customer service role, ideally within a transport or logistics environment.Excellent verbal and ..... full job details .....