Customer service advisor

Join Our Team as a Customer Service Advisor!Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we have the perfect opportunity for you!Position: Customer Service AdvisorContract Type: PermanentLocation: Warwick Working Hours: Monday to FridaySalary: 24,500Working Model: Hybrid What You''ll Do:As a Customer Service Advisor, you will be the heartbeat of our customer interactions. Your role will involve: Delivering Outstanding Service: Provide exceptional customer support through various channels, including phone, live chat, and email.Handling Inquiries: Address customer inquiries promptly and ensure timely follow-through on all requests.Documentation: Accurately document customer interactions and maintain updated records.Liaison Role: Act as a bridge between customers and internal departments, ensuring seamless communication.Reporting: Assist with reports and spreadsheets, maintaining accuracy in data input.Professional Representation: Represent the organisation with professionalism and integrity. Who You Are:We are looking for someone who possesses: Customer Service Experience: Previous experience in a customer service role is preferred.Excellent Communication Skills: Strong verbal and written communication skills are essential.Problem-Solving Ability: You have a knack for resolving issues effectively and efficiently.Attention to Detail: You pride yourself on ..... full job details .....