Customer service advisor

Customer Service AdvisorWarwick- Permanent Salary 26,611Hybrid - Fridays working from home Join Our Team as a Customer Service Advisor!Are you ready to embark on an exciting journey in the world of finance and insurance? We''re seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you!Why Choose Us?At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you''ll be part of a team that is not just about numbers, but about people!What You''ll Do:As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include:Engaging with customers via phone, email, and chat, providing them with expert advice and supportResolving queries and issues with professionalism and a smileBuilding strong relationships with clients to understand their needs betterCollaborating with team members to improve processes and enhance customer experienceKeeping up-to-date with our products and services to provide accurate informationWhat We''re Looking For:We want someone who is:Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment.Communicative: You have excellent ..... full job details .....