Customer Service Advisor

Join Our Team as a Customer Service Advisor!Are you passionate about helping others? Do you thrive in a fast-paced environment and enjoy connecting with people? If so, we have an exciting opportunity for you! Our client, is seeking a cheerful and professional Customer Service Advisor to join their dynamic team in Liverpool.Position: Customer Service AdvisorContract Type: Temporary (30 hours per week)Location:L3Hours: Monday to Friday, 10 AM to 4 PMDuration: Starting next week, ongoing with the potential to go permanentPay: 12.21 per hourWhat You''ll Do:As a Customer Service Advisor, you will be at the heart of our student accommodation team, making a difference in the lives of students and their families. Here''s what you can expect from this role:Be the Voice: Answer student queries via telephone, email, or in person, ensuring every question is handled with care.Engagement: Interact with students, parents, universities, and contractors, directing inquiries to the appropriate teams when necessary.Front-of-House Duties: Manage reception tasks and ensure the smooth flow of daily operations.organise and Distribute: Handle post, manage the student parcel pick-up system, and prepare arrival packs for new residents.Communication: Assist with written correspondence for the management team and keep notice boards updated with relevant information.Financial Processing: Receive and log student payments, ensuring accuracy in the booking system.Room Viewings: Conduct viewings for ..... full job details .....