Customer Service Advisor

Customer Service AdvisorLocation: Cranfield, Bedfordshire Office-basedSalary: £28,000Hours: Monday - Friday 8.00am - 5pm and every other Saturday 8am - 12.30pmThe Role You''ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.ResponsibilitiesAnswer inbound calls and emailsBook and schedule jobs for techniciansProvide service advice and updatesManage diaries, admin and paymentsLiaise with insurers/suppliersDeliver excellent customer service throughoutSkills and ExperienceCustomer service or call handling experienceStrong communication and organisation skillsConfident with systems and admin tasksAble to prioritise in a busy environmentAutomotive/service industry experience helpful but not essentialWhat''s on offerPermanent role with a growing local businessFriendly team and full training providedCareer progression opportunitiesFree parkingApply now or contact Kelly for more information. ..... full job details .....