https://jobs.co.uk/job/customer-service-advisor-acorn-insurance-ltd--61a903d6-14c7-4aad-8cee-a6d4c7a51a4e RSS feed for Customer Service Advisor at Acorn Insurance Ltd. en-gb Wed, 12 Aug 2026 18:43:29 GMT https://jobs.co.uk/job/customer-service-advisor-acorn-insurance-ltd--61a903d6-14c7-4aad-8cee-a6d4c7a51a4e https://jobs.co.uk/job/customer-service-advisor-acorn-insurance-ltd--61a903d6-14c7-4aad-8cee-a6d4c7a51a4e Tue, 11 Aug 2026 23:00:00 GMT Location: Halesowen | Salary: £26938 - £28609/annum up to £2000 Performance related bonu | Type: Permanent | Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: -26,938 - -28,609 per annum + up to -2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities... Permanent